Complaints policy

The practice strives to maintain a high level of service through medical and non-medical staff. We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager- Janet Hagerty by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible. Please write to the main surgery address at South Street, Bargoed CF81 8SU.